Shipping policy
Last updated: July 31, 2026
YUMICART ships orders from China to customers worldwide. Available shipping services, charges, and estimated delivery windows are shown at checkout for the delivery address entered.
Order processing
Orders are normally prepared for shipment within 2–5 business days after payment is confirmed. Business days exclude weekends and public holidays. During launches, promotions, or holiday periods, processing may take longer.
Once an order has entered fulfillment, we may not be able to change or cancel it. If you need to correct your shipping address or request a cancellation, contact support@yumicart.com as soon as possible.
Estimated delivery times
- United States, Canada, United Kingdom, Europe, and Australia: approximately 7–18 business days after dispatch.
- Other countries and regions: approximately 10–25 business days after dispatch.
These are estimates, not guaranteed delivery dates. Customs inspections, carrier disruptions, severe weather, peak seasons, local delivery conditions, and remote destinations may cause delays.
Tracking
A tracking number is provided for all orders that can be shipped. Tracking may take several business days to update after dispatch. Some international shipments may be handed to a local postal or delivery partner for final delivery.
Destination and carrier restrictions
The complete DIY kit contains a two-part epoxy resin system. Carrier rules and local restrictions for resin products vary by destination. A country may be generally serviceable while a particular resin-containing product or carrier service is unavailable.
If we discover that we cannot legally or safely ship your order to the destination provided, we will contact you and cancel the affected item or order for a full refund.
Customs, duties, and taxes
International orders may be subject to import duties, VAT, customs charges, brokerage fees, or other local fees. Any taxes or duties collected by YUMICART will be shown at checkout. Unless checkout expressly states that duties and import taxes are included, the recipient is responsible for charges assessed by the destination country or carrier.
Customs processing is controlled by local authorities and may delay delivery. YUMICART cannot undervalue an order or mark a commercial purchase as a gift.
Address accuracy and delivery
Please provide a complete and accurate delivery address, including apartment or unit number, postal code, and a reachable telephone number where requested. The customer is responsible for information entered at checkout.
If a parcel is returned because of an incorrect or incomplete address, refusal, failure to collect, or unpaid import charges, contact us. Where permitted by law, any refund may be reduced by actual outbound shipping, return shipping, duties, or carrier fees that YUMICART cannot recover. We will always honor rights that cannot be excluded under applicable consumer law.
Delayed, lost, or damaged parcels
If tracking has not updated for an unusual period or your order has not arrived within the estimated window, email support@yumicart.com with your order number. We will investigate with the carrier.
If a parcel arrives visibly damaged, photograph the outer packaging, shipping label, and affected items before discarding anything. Report damaged, incorrect, or missing items within 7 days of delivery so we can assess a replacement or refund.
Shipping delays after purchase
If we cannot dispatch within the time stated in this policy, we may contact you with a revised estimate and the option to continue waiting or cancel the unshipped order for a refund. Nothing in this policy limits rights that cannot be excluded under applicable law.
Contact
Shipping questions can be sent to support@yumicart.com. Please include your order number and delivery country.